Oak City Pizza Co. - Policy Documents

Privacy Policy

This document contains the official Privacy Policy, Terms & Conditions, and Return & Refund Policy for Oak City Pizza Co.

Last Updated: November 2025

Introduction

Oak City Pizza Co. ('we', 'us', or 'our') respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make an online order, or interact with us in any way.

Information We Collect

We may collect personal information such as your name, email address, phone number, and payment details, as well as non-personal data such as browser type and device information.

How We Use Your Information

We use your information to process orders, communicate with you, improve services, and send promotions (if you opt in)

Sharing Your Information

We do not sell your data. We may share limited information with trusted partners such as payment processors or delivery services.

Data Security

We use reasonable measures to protect your data. However, no system is 100% secure.

Cookies

Cookies help improve your browsing experience. You can disable them in your browser settings.

Your Rights

You may request access, correction, or deletion of your personal data, and opt out of marketing emails anytime.

Contact Us

Email: info@oakcity.pizza

Address: Oak City Pizza Co., 17784 N. MacArthur Blvd, Suite i, Edmond, OK 73012

Terms & Conditions

Overview

By using our website or ordering from Oak City Pizza Co., you agree to these terms.

Use of Our Website

You agree to use our website lawfully and not to copy or misuse content.

Orders and Payments

Orders must be paid in full at the time of purchase. Prices and availability may change without notice.

Refunds and Cancellations

If there is an issue with your order, contact us at info@oakcity.pizza or by phone. Refunds are discretionary based on the situation.

Allergies and Food Safety

We prepare food in a shared kitchen and cannot guarantee items are allergen-free.

Intellectual Property

All website content belongs to Oak City Pizza Co. and may not be reproduced without permission.

Third-Party Services

We are not responsible for third-party platforms or their policies.

Limitation of Liability

Oak City Pizza Co. is not responsible for damages arising from your use of our services.

Changes to These Terms

We may update these terms periodically and post them on oakcity.pizza/terms.

Contact Us

Email: info@oakcity.pizza

Address: Oak City Pizza Co., 17784 N. MacArthur Blvd, Suite i, Edmond, OK 73012

Return & Refund Policy

Order Issues

If you have an issue with your order, please contact us within 24 hours at info@oakcity.pizza or by phone.

Refunds and Replacements

Depending on the situation, we may offer a replacement, partial refund, or full refund. Refunds are processed within 3–5 business days after approval.

Non-Refundable Situations

Refunds are not available for incorrect orders by customers, delayed pickups, or orders older than 24 hours.

Online Orders & Third-Party Platforms

If you ordered through a third-party platform like DoorDash or Uber Eats, please contact them directly for refunds.

Quality Assurance

We strive for quality in every order. Feedback helps us improve our service.

Contact Us

Email: info@oakcity.pizza

Phone: (405) 562-3991

Address: Oak City Pizza Co., 17784 N. MacArthur Blvd, Suite i, Edmond, OK 73012